Privacy Policy


HtoHShop.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we collect and treat user information we collect on htohshop.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

htohshop.com is a property of House to Homes Interior Products LLP.

 

How do we collect your information ?

When you purchase something from the Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

We might collect your billing name, billing address, GST Number and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner ccavenue/ razorpay.

When you browse the Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, at anytime, by contacting us at sales@htohshop.com.

 

Do you disclose our personal information to third parties ?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

How do you use user information ?

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. 

We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services. 

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. 

We may use your information to make our website and products better. 

We may combine information about you with information we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.

We use information as otherwise permitted by law.

We do not send emails to customers requesting billing, login or password information. If you receive an email purporting to be from us that asks you to provide personal or account information, or login and passwords, do not provide such information unless you have first verified that the website or email is from H2H. Such emails may be fraudulent and used in connection with scams known as phishing. We request you to inform us of any such suspicious communications immediately

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If the Website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Thank you!